Shipping policy

We want you to enjoy a smooth shopping experience. Please review our shipping terms below:

Processing Time: Orders are processed within 5-7 business days after payment is received.

Shipping Methods: We ship via USPS, UPS and FedEx. At checkout, you’ll see available options based on your location.

Shipping Costs: Calculated at checkout based on weight, destination, and selected shipping method.

Order Tracking: Once your order ships, you’ll receive a confirmation email with tracking details.

Delays: We are not responsible for shipping delays caused by carriers, weather, or customs.

Incorrect Addresses: Please double‑check your shipping information. We are not responsible for orders shipped to incorrect addresses provided by the buyer.

Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately at jpdwoodcrafts@gmail.com