Refund policy

We value your business and strive to provide quality products and service. Please note the following:

No Returns or Exchanges: All sales are final. Once an order has been placed and shipped, we do not accept returns or exchanges.

Order Issues: If you experience any problems with your order (such as receiving the wrong item, damage during shipping, or missing products), please contact us directly.

Customer Support: Buyers may reach out to the seller within 3 days of receiving their order to report any issues. We will review each case and work with you to find a fair resolution.

Communication: To report an issue, please email us at jpdwoodcrafts@gmail.com. Include your order number and a description of the problem.

Resolution: While we cannot offer returns or exchanges, we are committed to addressing concerns promptly and ensuring you have a positive experience with our store.